Terms and Conditions

CD's, Prints and 'Astro-mandalas'

CD's are enclosed in jewel cases which are shrink-wrapped. The print limited editions are Giclee prints using the highest quality archival paper and inks. They are delivered double-mounted, with sturdy backing board and cellophane wrapped. They are signed and numbered and supplied with a certificate of authentication. There may be a slight variation between artwork colours viewed on the website and the actual print colours, which are faithful to the original work. To safeguard your investment, avoid excessive handling and frame your artwork under glass soon after delivery, to protect the image surface from the environment. Avoid hanging the work where it will be exposed to direct sunlight, sources of direct heat or damp.
For 'Astro-mandala' orders, the customer is responsible for supplying the correct birth data as each chart is original and hand drawn. These commissions take 2 - 3 weeks to complete.

Shipping

All CD's and prints are delivered in a protected cardboard envelope. Print and 'Astro-mandala' orders are sent by Royal Mail Special Delivery Guaranteed service which require a signature on receipt. An email is sent to confirm date of dispatch. My policy is to ship CD and print orders within five working days of receipt of order. However, if there is likely to be any delay due to reprinting or prior work commitments, I will inform you by email as soon as possible, and advise of the likely shipping date.
Please contact me for prices and shipping details for goods to be sent to countries outside UK. Please note that all shipments to outside the UK may be subject to import duties and taxes, which are levied once a shipment reaches that country. Any additional charges for customs clearance must be borne by you; I have no control over these charges and cannot predict what they may be. If your order does incur import duties and taxes by your local customs authority in your country, then these will need to be paid direct by you to them/the courier before they will release your shipment to you. Customs policies vary widely from country to country, so you may want to contact your local customs office for further information. You agree to indemnify me in full in respect of any such duties and taxes.

Returns

I hope that you will be very pleased with your selected purchase but if for any reason you are not happy with it, you must inform me in writing by email at info@jeannehampshire.co.uk within seven days of receipt of said purchase. A refund will be given within 30 days if the goods are returned wrapped, in prime condition and without damage. CD's and 'Astro-mandalas' are non-returnable. Shipping charges on returned merchandise are at the customer's expense and I recommend registered post as I shall not be responsible for goods lost or damaged in transit.

Copyright

All information and images on this site are owned by Jeanne Hampshire. You may not copy or redistribute any part of it without my prior consent. Doing so will result in legal action. If you’d like to use any image from this site for editorial purposes, please get in touch: info@jeannehampshire.co.uk

Other Sites

This website includes links to other websites that I consider to be of interest. I am not responsible for any content on these sites, or any loss or damage they may cause.


© Jeanne Hampshire | email: info@jeannehampshire.co.uk | http://www.jeannehampshire.co.uk